January 23, 2019
Although starting your own skincare range with PLSC is easy, we understand that a lot of thought goes into bringing your own skincare range to life. To help you better understand the process of working with PLSC, and how you can begin to bring your vision and brand to life, we’ve compiled a list of frequently asked questions. You can also find more FAQ’s here
Can you explain the whole process for me, from start to finish, in a way that is simple and easy for me to understand?
Of course! Let us break it down for you!
That’s it! Then you just patiently wait (around two-four weeks from ordering to delivery) for your products to arrive!
The extra great news is that when the time comes to re-order, all you need to do is place your order online. We will have your labels on file and take care of all the rest!
Do you design my labels for me?
No, we don’t design labels here at PLSC. We do print and post them to you though - all you need to do is apply them to your packaging!
We know some great designers who we ourselves have used and wholeheartedly recommend. Their details, along with lots more information about designing your labels, can be found here (Designing Your Labels PDF).
Can I design my labels myself?
You sure can! We even have a free D.I.Y guide that gifts you all the information you need to do this using Canva. You can download our free PDF, Designing Your Labels here.
You have so many great products to choose from, I’m finding it hard to decide which products I want in my range! Do you have any advice or guidance?
Each of our ranges are best suited to specific skin types.
Our Native range is most beneficial for people with dry and/or dehydrated skin.
Our Enzyme range is most beneficial for people with oily, blemished and/or problematic skin.
Our Superfood range is most beneficial for people with dull or polluted skin.
Our Botanical range is most beneficial for people with sensitive, stressed and/or delicate skin.
Our Active range is most beneficial for mature and ageing skin.
Our Essentials range suits all skin types.
We suggest getting crystal clear on who your target market is and choosing your products accordingly. For example, our Enzyme range would be well suited to teenagers, whereas our Active range would be better suited to an older market.
If you’re unsure, we suggest choosing from our Essentials range.
I’m worried about people finding out that I use a private labelling company. Is my anonymity ensured when I work with PLSC?
PLSC will never reveal your identity or give your details to a third party. As well as this, all PLSC staff are made to sign confidentiality agreements. Your anonymity is of utmost importance to us and we do everything within our power to maintain it.
Do I need to get my own insurance when I create a skincare range with PLSC?
Yes, we recommend that you do! We suggest EBM Insurance for all your insurance related needs. Speak with Brooke McLaren at either (07) 55556222 or email@example.com and tell her that PLSC sent you!
I’m an Australian brand, can I sell my products overseas?
You sure can! You just need to be aware that, should you chose to export your products overseas, we do not help with exporting documents. We do supply Material Safety Data Sheets (MSDS) for free, but as each country has its own requirements and regulations, we cannot guarantee that these will be enough for certain countries. This is something you will need to be aware of and understand before proceeding. Please read our T&C’s for more information on documentation and requirements.
I want a unique product of my own created. Can you custom create it for me?
We can! You can find out more about our Product Customisation Service here!
Am I able to modify your products? I’d like to take out and add some ingredients of my own choosing.
You can create a more customised product using our Product Customisation Service but our private label products cannot be altered in any way.
Can I buy samples in bulk from you to provide to my customers?
No, we only supply samples for prospective brands to sample, not for them to sell on to their customers. You can easily create your own samples though! We have created this handy and easy to follow document that shows you how (Create your own branded samples).
I don’t have any business experience. Can I still run a successful skincare business?
While it does help, as long as you’re willing to learn then no, you don’t need any business experience to succeed. The great thing about PLSC is that we provide you with a high quality product (which is key when running a successful business!), you just need to learn how to market it effectively. Caryna offers a number of Online Courses that will help you build a successful skincare brand. We also suggest recruiting a business coach if you feel like you need some additional support.
I want to use my own packaging. Can I send it to you to fill for me?
We only fill packaging that isn’t ours as part of our Product Customisation Service.
While we can’t fill packaging that isn’t ours for our Private Label Service, you do have the option of purchasing your chosen product/s in bulk and filling your own.
Are there any hidden costs?
The only extra costs you need to account for are your label design and printing, and postage fees. That’s all!
Do you offer drop shipping?
No, we don’t.
Why would I choose to private label, rather than creating my own skincare products?
There’s so many reasons why private labelling is a better option! We wrote an entire article about it which you can read here.
Can I use PLSC products with the machines in my salon?
PLSC doesn't recommend that any of our products be used with machines. If you were to do this, you wouldn't be covered under our insurance.
Are PLSC products TGA approved?
TGA approval is not required for PLSC products as we do not claim that they are therapeutic, curative, preventative, etc.
We understand that there’s lots to consider when you start your own a skincare range so if you have any questions that haven’t answered above then please feel free to email us at firstname.lastname@example.org. We’re here and would be overjoyed to help you bring your dreams to life!
November 01, 2021
September 09, 2021
March 15, 2021